PhoneBox Group

HOW WE WORK

Our Values

We deliver value to our clients by helping them achieve their goals

We love a challenge and know there are no “one size fits all” solutions

We’re happiest when we share the problem-solving journey with our clients

We believe effective collaboration is fueled by fun

We know diverse people and ideas underpin a better world

We commit 10% of our time/resources to making the world better for others

We don’t work with jerks (yes, we really mean that).

LEADERSHIP

Meet Our CEO

Michelle Calcagni, CEO/Founder

Michelle founded PhoneBox in 2016 to address the critical gap between audience understanding and effective engagement strategies. Her collaborative approach emphasizes open-minded thinking, data-driven insights, and pragmatic solutions that deliver real results. Drawing from decades of experience across startups, nonprofits, and Fortune 200 companies, she connects organizations with their audiences through actionable strategies that support clients’ goals.

As a passionate advocate for entrepreneurs, Michelle dedicates significant time to working with startups, helping them navigate growth challenges and build sustainable engagement strategies. This startup focus complements her experience across larger organizations, giving her a unique perspective on scaling communication approaches for businesses at any stage.

Her global perspective was shaped by living as an expatriate in Europe, Asia, and South America and holding regional leadership roles that spanned multiple countries. This international immersion, combined with experience across industries from aerospace to food distribution, gives her a unique approach to problem-solving. Michelle holds an MBA from Indiana University’s Kelley School of Business and is Six Sigma Plus Green Belt certified.

Beyond the office, Michelle is passionate about giving back. This commitment extends to PhoneBox’s pledge to dedicate at least 10% of our resources to supporting women- and minority-owned small businesses.

WHERE WE WORK

Industry Experience

Aerospace  |  Biotech  |  Defense

Food and Beverage  |  Food Services and Distribution

Health and Beauty  |  Manufacturing  |  Non-Profit

Pharmaceutical  |  Professional Services  |  Utilities

Aerospace

Automotive

Biotech

Defense

Food and Beverage

Food Service and Distribution

Health and Beauty

Manufacturing

Non-Profit

Pharmaceutical

Professional Services

Utilities

OUR ORIGIN STORY

One Day in London...

A creative expert, a marketing guru and a clever strategist walked into a pub, talking about how hard it was to find a firm that combined global insights and wide-ranging expertise with strong return on investment. It wasn’t the first time they’d talked about this challenge.

Michelle Calcagni created that firm.

But it Needed a Name

Think about your favorite work memory, a time when you worked with talented people to create amazing solutions while having tremendous fun – do you have a photo of it? We do. Lots of them – take a look!