How We Work

Global Talent Pool

PhoneBox works with a network of resources in place of a large, dedicated staff. 

This benefits our clients, especially when it comes to cost and flexibility. You’ll have access to the right skills at the right time at the right cost. And because we take of project management and quality, you can focus on the work.  

Unique Expertise

The list of communications, marketing and business strategy skills available across our network is almost endless. 

We work with experts who match terrific experience with a passion for smaller organizations — they understand our values and are as committed to results as we are. 

Industry Insights

Our network’s deep experience reaches across most industries. 

For those rare times when we have a gap, we tap into industry-specific experts for insights and perspectives that shape our work. 

Going Global

Working globally can be a great way to manage costs, but how do you identify resources and how can you be sure what you’ll get? 

We take that risk off your shoulders and put our experience working across time zones to be sure your expectations are met. 


Every client’s needs are different — we have multiple pricing approaches that fit the project and your budget.


Most of the work we do is managed best as individual projects. Whether large or small, this gives you a clear idea of what you’ll receive and the cost for that work. 

This works particularly well for recurring activities that need to be planned and budgeted over a period of time. 

Hourly Rates

It’s not always possible to scope a project at the start. In those instances, we provide hourly rates for the time spent on your work. 

We know it’s easy for these costs to creep up, so we work with you to define milestones and reporting. 


Sometimes you need someone you can call on for help when you need it, almost like an adjunct team member. 

In these cases, we’ll work with you to create a retainer agreement that ensures you have the right support when you need it. 


We know how frustrating it is when you plan for a project and the budget keeps changing (usually increasing). Our estimating process provides clearly-defined proposals that you can count on. If the project scope changes, we’ll create an updated proposal. Because, after all, it’s your money and you deserve to know what you’re getting for it. 

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